Questions and Answers

 

Please find below common questions and answers. If you can’t find the answer below then please do not hesitate to contact us using the Contact Us Form.

 

How many tickets can I buy for one competition?

Each competition will specify the maximum number of tickets any one person can buy. This will be a sensible amount based on number of tickets available and cost per ticket.

 

Do I have to answer the Question to be able to answer?

Yes you do. In order for you to successfully enter the competition, you need to complete the skill element of the competition. Only correct answers will allow you to proceed to checkout.

 

What payment methods do you accept?

All our payments go through Paypal. You do not need a Paypal account to pay through them. They can act as a third party payment processor and you are able to proceed with payment using a debit or credit card with them, without having an account. 

 

Can I choose my own ticket numbers?

Yes you can. In each competition you will be able to select your chosen number/s. Also on the page you will see a tab that says competition history where you will be able to see what tickets have been purchased by what person, whom are identified with their username. This offers complete transparency.

 

What happens if the competition timer runs out and not all numbers have been purchased.

We reserve the right to extend the competition timer upto a maximum of 3 times to allow us to try and complete the ticket sales. After this 3rd time, if not all numbers are sold a cash prize will be offered  as an alternative and only the people who have entered will be eligible for the prize if their number is chosen at random.

 

How long will it take for me to receive my prize?

We aim to have your prize delivered within 5 working days of receiving confirmation from the prize winner. We will keep you updated every step of the way.

 

What number generator do you use?

We use a number generator provided by Primary Games Arena. Please go to the website to have a look at the generator yourself. We are all about transparency.

 

Are your draws videoed via live stream?

We will draw all our competitions live on our facebook page, Top Spec Competitions. Again everything is as transparent as possible.